Q1. If I cancel my booking will I lose my deposit?

Q2. What happens if I submit my booking form but then need to cancel?

Q3. When is the fee paid for my dogs stay?

Q4. How do I find the nearest dog carer for my dog?

Q5. If I want to book with you again can I contact the carer myself?

Q6. Are you licensed by the local council?

Q7. Are there ever any extra charges?

Q8. Is there a minimum stay?

Q9. Can I submit a booking form but just to hold it as a provisional booking?

Q10. What happens when I return my booking form and deposit?

Q11. What kind of people become dog carers and how are they vetted ?

Q13. What if I think that the carer you supplied me with is not suitable for my dog?

Q14. What will I need to provide for my dog?

Q15. My dog usually sleeps on my bed - will the carer allow her to do this?

Q16. Does my dog need to be vaccinated?

Q17. What happens if my dog is ill while I am on holiday?

Q18. My dog needs to be let off the lead, will the carer do this if I ask?

Q19. What happens if the carer is experiencing problems with my dog and cannot cope with it?